IDENTIFICATION DATA OF THE INFORMATION SOCIETY SERVICE PROVIDER.

In accordance with the article 10 of the Law 34/2002, on Information Society and Electronic Commerce Services, it is hereby informed that:

QUIRUMED S.L.U.

Carrer del corretger 117, Parque Empresarial Táctica, C.P 46980 Paterna (Valencia - Spain)

Tax number: ES B97267405

Recorded at the Mercantile Registry in Valencia, Volume 7319, Book 4620, Sheet 145, Section 8, Page 86337, Record 20.

E-mail:

1. LEGAL NOTICE

1.1. Introduction

This Legal Notice regulates the use of the website https://www.quirumed.com/ (henceforth, the website) ownership by QUIRUMED S.L.U. with tax number ES B97267405 and registered office in Carrer del corretger 117, Parque Empresarial Táctica, C.P.46980 Paterna (Valencia - Spain).

Access to the website is free of charge except for the cost of connection through the telecommunications network provided by the access provider contracted by the users.

1.2. Acceptance

The use of the website attributes the status of user and implies the acceptance of all the conditions and terms of use included in this Legal Notice.

Users are advised to read this Legal Notice carefully on a regular basis, as its conditions of use, contained in the aforementioned Notice, may be subject to change.

QUIRUMED S.L.U. reserves the right to unilaterally modify the conditions and terms of use of this website. Any changes in this regard will be visibly posted on the website, indicating the date of the last update at the top of the document. By continuing to the services provided on the website, once the conditions of use of it have been modified, it will be understood that you agree to those modifications.

1.3. Navigation, access and security

The access and navigation on this website implies accepting and knowing the legal notices, conditions and terms of use contained in it. QUIRUMED S.L.U. makes every effort to ensure that navigation is carried out in the best possible conditions and to avoid any type of damage that may occur during navigation.

The Owner is not responsible for any damages of any kind that may be caused to Users by the use of other browsers or versions other than the browsers for which this website has been specifically designed.

1.4. Users’ obligations

A. Obligation of making proper use of the website

The conditions of access and use of this website are subject to current legislation and the principles of good faith and lawful use by the user of the same, being prohibited, in general, any kind of action to the detriment of QUIRUMED S.L.U, and contrary to this Legal Notice.

The user undertakes to use this service without incurring in activities that may be considered unlawful or illegal, that infringe the rights of QUIRUMED S.L.U. or third parties, or that may damage, disable, overload or deteriorate the website or prevent the normal use of the same by other users.

B. Prohibitions

The use of this website for illegal or unauthorised purposes, in particular and without limitation, is prohibited:

• Any form of violation of the rights of third parties (right to privacy, right to one's own image, intellectual and industrial property rights, etc.).
• Using the contents of this website to carry out any type of advertising such as sending unsolicited e-mails (spam) or similar communication.
• Introducing computer viruses, defective files or any other software or computer programme that may cause damage or unauthorised alterations to the contents or systems accessible through this website.

1.5. Present

The information that appears on this website is current as of the date of its last update. The Owner reserves the right to update, modify or remove information in this website.

1.6. Intellectual property

All the information contained in this website, as well as its graphic design and the codes used, are protected by copyright or other protection rights gathered in the Royal Legislative Decree, of 12 April, approving the consolidated text of the Intellectual Property Law. These rights belong exclusively to QUIRUMED S.L.U. or its licensors, therefore, any act of reproduction, distribution, transformation or public communication is expressly excluded, as well as any type of assignment, of all or part of the content of this site, and in general of any object that according to current legislation is protectable by intellectual property rules.

All the content of the website and all the content available through the products and services of the Owner, including designs, text, graphs, images, videos, information, applications, software, music, sound and other files, as well as its selection and availability (the “Content”) are exclusive property of the Owner or its licensors, with all rights reserved.

No part of the web Content can be modified, copied, distributed, framed, reproduced, republished, downloaded, extracted, displayed, published, transmitted or sold in any way or by any means, in whole or in part, without the prior written consent of the Owner. You cannot upload or republish web Content to any Internet, Intranet or Extranet site or include the information into databases or compilations. Any other use of the web Content is strictly prohibited.

The content of this site cannot be used for public dissemination or commercial purposes, and cannot be modified without the prior written consent of the Owner.

1.7. Registered Trademarks

All brands, logos and anagrams shown on this site are the property of QUIRUMED S.L.U. or third companies. The use, without prior consent, of any element of this website that is subject to protection in accordance with current legislation on industrial property is expressly prohibited. In particular, trademarks, trade names, shop signs, names, logos, slogans or any other distinctive signs belonging to the Owner may not be used.

1.8. Privacy policy

If you want to know our privacy or data protection policy, please read carefully our PRIVACY POLICY.

1.9. Cookies policy

If you want to know our Cookies policy, please read carefully our COOKIES POLICY.

1.10. Hyperlinks

Users who want to introduce links from their own websites to those of QUIRUMED S.L.U. must comply with the conditions detailed below, an ignorance of which does not avoid the derived responsibilities from the Law:

• The link will only connect to the home page or main page, but will not be able to reproduce it in any way (in-line links, copy of texts, graphs, etc.).
• In any case, in accordance with the applicable legislation in force at any given time, it will be prohibited to establish frames of any kind that involve this page or allow the visualisation of the contents through Internet addresses different from those of the same and, in any case, when they are visualised together with contents not related to it in such a way that: (I) produces, or may produce, error, confusion or deception in users as to the true origin of the service or content; (II) involves an act of unfair comparison or imitation; (III) serves to take advantage of the reputation of the QUIRUMED S.L.U. trademark and prestige or (IV) is otherwise prohibited by applicable law.
• No false, inaccurate or incorrect statements about QUIRUMED S.L.U. its employees or the activities it carries out will be made from the page that introduces the link.
• In no case, it will be expressed in the page where the link is located that QUIRUMED S.L.U. has given its consent to the insertion of the same or that, otherwise, it sponsors, collaborates, verifies or supervises the services of the sender.
• The use of any word, graphic or mixed trademark, or any other distinctive of QUIRUMED S.L.U. within the sender's website is prohibited except in cases permitted by law or expressly authorised by QUIRUMED S.L.U. and provided that a direct link to the QUIRUMED S.L.U. website is permitted in these cases in the manner set out in this clause.
• The page that establishes the link must comply faithfully with the Law and may not in any case provide or link to its own content or that of third parties that: (i) are illicit, harmful or contrary to morals and good customs (pornographic, violent, racist, etc.); (ii) induce or may induce in the User the false conception that QUIRUMED S.L.U. subscribes to, endorses, adheres to or in any way supports the ideas, statements or expressions, legal or unlawful, of the sender; (iii) are inappropriate or not relevant to the activity of QUIRUMED S.L.U. in view of the place, contents and subject matter of the sender's website.

In any case, QUIRUMED S.L.U. reserves the right to prohibit the links to its website and to demand their withdrawal when they do not comply with the required conditions in this section.

1.11. Responsibility

The users will be the only responsible for the infractions they may commit or for the damages that may be caused to third parties due to the wrongful or illegitimate use of the website.

QUIRUMED S.L.U. will not be responsible for the possible damages that may be derived from interferences, omissions, interruptions, computer viruses, phone breakdowns, or disconnection in the operational functioning of the electronic or computer systems, motivated by reasons outside the company, from the delays or locks in the use of such systems caused by deficiencies or overloads of the telephone lines, overloads in the Internet system or in other electronic systems.

QUIRUMED S.L.U. does not guarantee the veracity nor is responsible for the consequences that may derive from the errors and the contents provided by third parties that may appear in this website.

Likewise, QUIRUMED S.L.U. does not take responsibility for the contents, products, or services that may be visualised through links, direct or indirectly, through the website, except in the assumptions established in the article 17 of the Law 34/2002, of 12 July, Information Society and Electronic Commerce Services (LSSI). If a user thinks there is a site linked with illicit or inappropriate contents, he or she must inform QUIRUMED S.L.U. by following the procedure established in the section 9 of this Legal Notice.

The links do not necessarily represent the existence of a relationship between QUIRUMED S.L.U. and the individuals and entities owning the pages to which they give access, nor the recommendation, promotion or identification of QUIRUMED S.L.U. with the statements, contents or services provided through them. QUIRUMED S.L.U. reserves the right to withdraw unilaterally and at any given time the links that appear in its website.

QUIRUMED S.L.U. does not know the contents and services of the linked sites and, therefore, is not responsible for any damages caused by the illegality, quality, outdating, unavailability, error and uselessness of the same or for any other damage that is not directly attributable to it.

QUIRUMED S.L.U. disclaims any responsibility for the "cookies" that third parties may install on the hard drive of the user's computer.

1.12. Communications

For any communication that may be necessary, please send an e-mail to or send a written communication to QUIRUMED S.L.U., Carrer del corretger 117, Parque Empresarial Táctica, CP 46980 Paterna (Valencia - Spain).

1.13. Applicable jurisdiction and legislation

These General Conditions, as well as the Specific Conditions that, when appropriate, are established, will be interpreted and governed by the Spanish laws. In case of controversy, it will be resolved by the competent courts. Also, as an entity adhered to CONFIANZA ONLINE and under the terms of its Code of Ethics, in case of disputes relating to recruitment and online advertising, data protection and child protection, the consumer and / or user may go to the system of extrajudicial dispute resolution of CONFIANZA ONLINE.

Platform Privacy Policy

1. Introduction

We appreciate the trust you place in us by sharing your personal data. We assure you that the security of your data is very important to Quirumed.

This Privacy Policy explains how we collect and use your personal information through this platform (hereinafter, the "Platform"), with whom we share it, what rights you have regarding your personal data, and how you can exercise those rights.

2. Who are we?

Quirumed is the data controller of your personal data. This means that Quirumed determines what data is collected, how it will be used, and how it is protected. Quirumed is part of the Bunzl Group. Bunzl is a global leader in the distribution of non-food consumables, present in 4 continents and represented in 32 countries with more than 250 distribution centers and over 22,000 employees. (For more information, visit: www.bunzl.com)

Our registered office address is:

Quirumed S.L.U.
Carrer del Corretger 117, Parque Empresarial Táctica, CP 46980 Paterna (Valencia – Spain)

If you have questions about how we process personal data or wish to exercise your rights, please email us at [email protected], or write to us at the address above.

3. What personal data do we process?

In accordance with the General Data Protection Regulation (EU Regulation 2016/679, "GDPR") and Organic Law 3/2018 of December 5 on Data Protection ("LOPD"), Quirumed will process your personal data as a customer of the Platform as detailed below.

As not all your data will be used for every activity, throughout this document we will inform you of the specific types of personal data that will be processed in each case.

For the purposes of this Privacy Policy, any interested party who registers on the Platform in any of the following modalities will be considered a “CUSTOMER”: natural person (consumer) and legal entity or self-employed professional. Privacy conditions may vary depending on whether the customer is a consumer or a professional.

3.1 If you are a private customer (natural person)

In this case, Quirumed will process the following personal data:

• Identification data: Name and surname, ID (if necessary), IP address.
• Contact details: Phone number, contact email, contact address, and delivery address for purchased products.
• Banking data: Bank account number or credit/debit card number.
• Purchase data: Date and amount of transaction, identity of the parties, transaction details.
• Commercial information: Information about all completed orders.

3.2 If you are a professional customer (self-employed)

In this case, Quirumed will process the following personal data:

• Identification data: Name and surname, ID, IP address.
• Contact details: Phone number, contact email, contact address, and delivery address for purchased products.
• Banking data: Bank account number or credit/debit card number.
• Purchase data: Date and amount of transaction, identity of the parties, transaction details.
• Commercial information: Information about all completed orders.

3.3 If you are a professional customer (legal entity, company)

In this case, Quirumed will process the personal data of the contact person or representative acting on behalf of the professional customer on the Platform:

• Identification data: Name and surname, ID, IP address.
• Contact details: Company name represented by the contact/representative, phone number, contact email, contact address, and delivery address for purchased products.
• Banking data: Bank account number or credit/debit card number.
• Purchase data: Date and amount of transaction, identity of the parties, transaction details.
• Commercial information: Information about all completed orders.

3.4 Technical Information

Additionally, to ensure you can use and navigate the Platform effectively, we collect the following information:

• Technical information, including the IP (Internet Protocol) address used to connect your device to the Internet.
• Login data, browser type and version, time zone settings, browser plug-in types and versions.
• Operating system and platform.
• Information about your visit, including clickstream URL to, through and from our site.

For more information, see our Cookie Policy.

3.5 Google advertising and measurement services

We use Google’s advertising and measurement services (e.g., Google Ads). When you give your consent, Google may process identifiers in cookies and on your device, IP addresses, and activity data on sites and apps in order to:

• Deliver personalized and non-personalized ads
• Measure ad performance and produce aggregated reports
• Improve security and prevent fraud and abuse

Google may combine this information with other data it holds in accordance with your account settings and consent. You can review how Google collects, uses, and shares data in its Privacy Policy and official resources here and in its page about data use in ad services here.

4. How do we obtain your personal data?

The personal data processed by Quirumed will be those you directly provide or those collected during the contracting process.

You guarantee that all the information and/or documentation you provide to Quirumed is truthful, belongs to you, or that you are authorized by third-party data owners to provide such data. In this case, you agree to inform those third parties about the terms of this Privacy Policy and to obtain their consent before providing their data to Quirumed.

5. For what purposes and on what legal grounds do we process your personal data?

The GDPR and the LOPD establish that personal data may only be processed if there is a legitimate basis expressly provided in the regulations. Specifically, Article 6 of the GDPR lists the legal bases that justify the processing of personal data.

The applicable legal basis depends mainly on the purpose of processing the data. Below, we explain the purposes and corresponding legal grounds under which Quirumed processes your data:

5.1 Processing necessary to fulfill the contractual relationship between you and Quirumed

The following processing activities are carried out because they are necessary for the formalization, development, maintenance, and fulfillment of the relationship between you and Quirumed:

• Managing your registration on the Platform, whether as a private or professional customer. This includes handling technical issues, notifications about changes to terms, and responding to any claims you may submit.
• Managing your purchases of products/services from Quirumed, including processing, shipping, invoicing, payment, and customer service.
• Managing and responding to queries, complaints, or suggestions via various contact methods depending on your needs.

5.2 Processing based on Quirumed’s legitimate interest

Quirumed may also process your data based on legitimate interest under Article 6.1(f) of the GDPR, provided it does not override your rights and freedoms. You may:

• Request more information on our “legitimate interest” assessments.
• Object to these activities via the contact methods outlined in section 11 “What are your rights?”.

These include:

• Managing the registration of a professional customer (legal entity) via their representative.
• Managing purchases by a professional customer via their contact person.
• Handling queries or complaints submitted by a professional customer (legal entity).
• Conducting satisfaction surveys to improve our services and customer experience.
• Sending commercial communications about similar products/services based on previous purchases.
• Preventing, detecting, and controlling fraud, including the use of IP and transaction data.
• Data anonymization for internal statistical analysis.

5.3 Processing based on your consent

We carry out, among others, the following processing activities when you give your consent through the banner or the cookie settings panel:

• Use of cookies and other identifiers for analytics and measurement purposes.
• Use of Google advertising services (e.g., Google Ads) to show personalized and non-personalized ads, and to measure their performance.
• Disclosure to providers acting as processors or, where applicable, as independent controllers (e.g., Google), in accordance with their own policies.

Some processing activities require your prior authorization, which you may withdraw at any time without affecting your status as a customer. These include:

• Sending personalized marketing communications about products/services different from those initially contracted, via email, SMS, or similar channels.

You can withdraw your consent at any time from Cookie settings or by adjusting your privacy controls as set out in this Policy.

5.4 Processing necessary for legal obligations

Quirumed must process your data to comply with various legal obligations, which may continue even after the contractual relationship ends. These include:

• Managing judicial or administrative procedures related to service provision.
• Compliance with accounting, legal, fiscal, and administrative regulations, including data protection obligations.

6. How can you object to the processing of your personal data?

Data processing activities based on Quirumed's legitimate interest are considered common industry practices and do not restrict your rights and freedoms. However, you may object to such processing by contacting Quirumed at its registered office or via email at [email protected], specifying the specific processing and the reasons for your objection.

7. How does Quirumed obtain your consent?

Where required, Quirumed obtains your consent via specific checkboxes in online forms. You may withdraw your consent at any time by contacting us at the email address indicated in this Privacy Policy.

8. Who do we share your personal information with?

Quirumed may share your personal data in the following cases:

• With public institutions and authorities when legally required, including judicial bodies.
• With payment service providers (Klarna Bank AB, Sequra, PayPal, credit card, bank transfer) when purchases are made.
• With service providers operating under data processing agreements, such as:
  • Accountants, legal advisors, consultants
  • Payment providers and insurers
  • IT and communication service providers
  • Logistics and transport services
  • Retail Rocket (for anonymized analytics): Privacy Policy
  • Hotjar (user experience analysis): Privacy Policy
• Via WhatsApp messages, if you have consented. You can revoke this at any time. See WhatsApp's Privacy Policy.

9. Will your data be transferred internationally?

As a global organization, we may use third-party providers located outside the EU. In such cases, appropriate safeguards will be implemented to ensure that your data is protected according to EU standards.

10. How long do we keep your personal information?

Your data will be retained only as long as necessary to fulfill the intended purpose and comply with legal or regulatory obligations. Once the retention periods have expired, Quirumed will securely delete your personal data.

11. What are your rights?

You may exercise the following rights:

• Right to be informed: About how we process your data.
• Right of access: To receive a copy of your data and processing details.
• Right to rectification: To correct incomplete or inaccurate data.
• Right to erasure (“right to be forgotten”): When no legal basis exists to retain the data.
• Right to restrict processing: In specific cases such as contesting accuracy or pending objections.
• Right to data portability: To receive or transfer your data in a readable format.
• Right to object: To processing based on legitimate interest, direct marketing, or profiling.

To exercise these rights, send an email to [email protected]. We may request proof of identity before processing your request.

12. Which authority can you contact with complaints?

You are informed that you have the right to lodge a complaint with the competent data protection supervisory authority, particularly in the Member State of your habitual residence, place of work, or place of the alleged infringement. You can find a list of national supervisory authorities at the following link provided by the European Data Protection Board (EDPB):https://www.edpb.europa.eu

If you are located in the United Kingdom, you may lodge a complaint with the Information Commissioner's Office (ICO) via the following link: https://ico.org.uk/

If you are located outside the European Union, you may file a complaint with the relevant Data Protection Authority in your country, or you may first contact Quirumed directly at: [email protected] for resolution.

13. Cookies

For more information, see our Cookie Policy.

14. Contact us

For questions, suggestions or comments about this policy, contact us by email at [email protected], or write to:

Quirumed S.L.U.
Carrer del Corretger 117, Parque Empresarial Táctica,
CP 46980 Paterna (Valencia – Spain)

15. Changes to the Privacy Policy

This policy was last updated on 20/03/2023.

We recommend reviewing this document each time you access the Platform to stay informed about how your personal data is processed and any changes that may occur.